Operations / Office Administrator

Do you have excellent attention to detail and enjoy working as part of a supportive team?

At Roundstone, we are looking for a full-time Operations Administrator to join the team on a permanent basis. We are seeking a self-motivated, detail-focused team player who can confidently manage orders, respond to customer and internal enquiries, and help ensure our administrative processes run efficiently.

This is a fantastic opportunity to join a growing organisation where you will liaise with multiple departments, take initiative to resolve issues, and help keep day-to-day operations running smoothly.

Key Responsibilities

Taking ownership of orders and administrative processes from start to finish, ensuring accuracy at every stage.
Acting as a key point of contact for queries, resolving issues professionally and efficiently.
Working closely with internal teams to ensure clear communication and smooth workflow.
Managing multiple tasks simultaneously, keeping everything organised and on track.
Identifying opportunities to improve processes and suggesting practical solutions.
Proactively following up on outstanding actions to ensure nothing is missed.
Supporting colleagues and taking on additional responsibilities as the role develops.

About You

You’ll ideally have previous experience in administration, order processing or customer support.
Comfortable working in a busy, fast-paced environment where priorities can change.
Strong attention to detail and excellent organisational skills.
Clear and professional communication skills, both written and verbal.
A proactive, solutions-focused mindset with the confidence to take ownership of tasks.
A reliable and collaborative team player who is open to continuous improvement.
Experience in Sage Accounting/Credit Control and Spreadsheets would be preferred.

Perks: Onsite parking and additional company benefits including

Sound like the right fit for you? Apply now and become part of the Roundstone team.

Job Type: Full-time
Pay: TBC
Expected hours: 40 per week
Work Location: Office-based in Weston-super-Mare
Benefits: Onsite parking, free tea and coffee, annual leave